Why Choose Us
Most practices need robust and customizable processes that can meet the unique needs of your medical practice. Only the best medical billing agency can offer that. We are committed to perfection. We believe in providing quality services to meet expectations of our clients. If you are concerned about collecting unclaimed money, then Doc N Bill Solutions is the right choice for your business. We have the expertise, knowledge, technology and commitment to provide 100% customer satisfaction. That’s how our services can help you get back what’s rightfully yours.
MEDICAL BILLING WORKFLOW
oUR dEPARTMENTS
We delegate our work into departments and every department is supervised by a group leader; this allows all work to be processed timely and efficiently. We have the following Dedicated Departments:
Credentialing: This department negotiates all processing of provider enrollment
with Hospitals and Insurance Companies.
Billing: This department enters patient’s
demographics and charges specified by the physician. Billing ranges from the
office, hospital in-patient and out-patient, assisted living facility, nursing
facilities, home health, hospice, and sleep study billing.
Collection: This department works on accounts receivable aging reports, by
verifying that all claims have been received by the insurance company and also,
insure reprocessing of denied claims. We do have more than 7 Teams in this
department.
Coordinators: This
department is basically handled by our Parent Company and its in America. If
our employees need some assistant then these coordinators always assist them.
All coordinators are qualified in CPT Coding, diagnostic coding, insurance,
medical records, patient services and provider relations.
Claim Submission & Tracking: This department submits claims electronically, via clearing house,
for all providers. Claims are tracked by our office as well as the clearing
house which allows faster claim processing. By submitting claims
electronically, payment is usually received within thirty days.
Auditing: We have
in-house auditors that cross checks all departments.
Payment Processor: This department post payments from all insurance companies and
patients. Also prepares end of month closing reports and submits patient statements.
Data Management: This department properly stores all data. By having a dedicated
data management department, this insures easy access for all reports and
correspondence.
Technical Support: We have
an in-house technical support team for all computer hardware and software
issues that maintains computers for quality and reliable work. Technical
support is qualified in information technology to provide physicians access to
the system and to their reports.
Human Resource: This department handles the hiring
& recruiting. Plan and coordinate the workforce to best use employees’
talents. It also deals with the employees’ work-related issues and find a
suitable solution.